Welcome to Heartland Veterinary Hospital! We’re so glad you found us. Just like you, we love our pets like family, and our mission is to make sure every pet who walks through our doors receives the same level of care we’d want for our own.

When you join Heartland Veterinary Hospital, you become part of our family too. We look forward to building a long-lasting relationship with you and your pet.

Use the buttons below to get started:

  • Schedule Your Appointment
  • New Client Form
  • What to Bring
  • Payment Options
  • Tips for a Great Visit

Schedule Your Appointment

We can’t wait to meet you and your pet! To get started, all new client appointments must be scheduled by phone. This allows our team to learn a little about your pet, match you with the right appointment type, and answer any questions you may have.

Call us at (618) 655-5313 to schedule your first visit.

Once your appointment is set, you can complete the next steps below.

New Client Form

Save time at check-in by filling out our New Client Form ahead of your first visit. This gives us important details about you and your pet so we can focus on providing the best care from the moment you arrive.

What to Bring to Your First Visit

To make your first appointment smooth and stress-free, please bring:

  • Any previous veterinary records (or email them to us at info@heartlandveterinaryil.com).
  • A list of your pet’s current medications, supplements, flea/tick, or heartworm preventatives.
  • The brand and type of food and treats your pet eats.
  • Any recent urine or stool samples if requested by our team.
  • A list of contact phone numbers for you (and anyone else responsible for your pet’s care).

Please note: Anyone bringing a pet to their appointment must be at least 18 years old and able to make medical and financial decisions.

Payment Options

We strive to make your pet’s care as accessible as possible by offering flexible payment methods. For your convenience, we accept:

  • CareCredit
  • All major credit cards (with a 3% surcharge applied to all credit card transactions. Debit cards do not have a surcharge)
  • Cash
  • Checks

Please note: A deposit may be required for surgical or anesthetic procedures.

If you have any questions about payment or need guidance on which option works best for you, our team is always happy to help.

Tips for a Great Visit

We know vet visits can sometimes be stressful for both pets and people! Here are a few ways to make the experience easier:

  • Safety first: Please keep dogs on a leash and cats/small pets in a secure carrier.
  • Arrive early: A few extra minutes allows time for paperwork and helps your pet settle in.
  • Share everything: Don’t worry about being judged. We just want the full picture so we can give the best care possible.
  • Ask questions: If you’re ever unsure about what we’re doing or why, just ask. We’re here to keep you informed and comfortable every step of the way.

At Heartland Veterinary Hospital in Edwardsville, IL, we’re excited to be your partner in keeping your pet happy, healthy, and by your side for years to come.